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Customer Care

Inquiries regarding: subscription, order, billing & account status.

Solution Area Region Phone Number Fax Number
Clinical Evidence
(formerly Micromedex)		 U.S & Canada +1 800.525.9083 +1 800.635.6339
U.K. +44 1628.640651 +44 1628.640694
Other +1 303.486.6444 +1 303.486.6460
Clinical Workflow
(formerly Mercury MD)		 U.S & Canada +1 877.917.5066
Provider & Payer
(formerly Medstat
& Solucient)		 Global +1 877.TH-FOR YOU
Tech Support

We are available to assist you with questions about our products: access, content, searching, general troubleshooting and other technical issues.

Solution Area Region Phone Number
Clinical Evidence
(formerly Micromedex)		 US & Canada +1 800.525.9083
Other +1 303.486.6444
U.K. BT: 0800.89.0011 then: +1 800.642.7723
C&W: 0500.89.0011 then: +1 800.642.7723
Clinical Expert
(Handheld)		 US & Canada +1 800.563.6699
Other +1 201.358.7700
Clinical Workflow
(formerly Mercury MD)		 US & Canada +1 877.917.5066
Provider & Payer
(formerly Medstat
& Solucient)		 Global +1 877.TH-FOR YOU
Sales

Product information and ordering.

Business Hours: Monday - Thursday 8:00am - 5:00pm MST
Friday: 7:00am - 2:30pm MST

United States & Canada
  • Phone: +1 800.525.9083, option 5
Other Countries
  • Phone: +1 303.486.6444, option 1