<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "../dtd/topic.dtd">
<topic id="topic1290" xml:lang="en-us">
  <title>Client Experience: Upload Documents</title>
  <shortdesc>Use your firm's secure drop-off link to authenticate and upload up to 3GB of documents from any device directly to the correct recipient.</shortdesc>
  <body>
    <p>Your firm will provide a drop-off link you can use to securely upload and deliver documents to them. The document transfer is fully encrypted and safe to use.</p>
    <note>
      <p>The maximum amount of data that can be sent via a drop-off link is 3GB.</p>
      <p>Documents can be uploaded using a laptop, desktop, tablet, or mobile device.</p>
    </note>
    <ol>
      <li>Select the drop-off link provided by the firm.
        <ul>
          <li>This typically appears in their email signature.</li>
        </ul>
      </li>
      <li>Enter your <uicontrol>Email</uicontrol> address.</li>
      <li>Enter your <uicontrol>First Name</uicontrol>.</li>
      <li>Enter your <uicontrol>Last Name</uicontrol>.</li>
      <li>Select the <uicontrol>Remember Me</uicontrol> checkbox to have your email address and name auto-populate the next time you use a drop-off link.</li>
      <li>Select the <uicontrol>Tax Year</uicontrol> that the documents are associated with.</li>
      <li>Ensure the document is being sent to the correct <uicontrol>Recipient</uicontrol>.
        <ul>
          <li>Select the <uicontrol>Recipient </uicontrol>field to select a different recipient.</li>
        </ul>
      </li>
      <li>Enter a <uicontrol>Subject</uicontrol> for the message.</li>
      <li>Enter a <uicontrol>Body</uicontrol> for the message.</li>
      <li>Select <uicontrol>Attach Files</uicontrol> to select the documents to upload.</li>
      <li>Select <uicontrol>Send</uicontrol> to generate an access code.</li>
      <li>Enter the access code sent to your email address (not required when uploading from the <xref format="html" href="../../../tax-returns/usage-guides/client-guides/client-portal-experience.dita" scope="external">Client Portal</xref>).</li>
      <li>Select <uicontrol>Authenticate</uicontrol> to send the documents to the firm.</li>
    </ol>
  </body>
</topic>