Security key setup

When you sign in to your Thomson Reuters Account and products, you can use a one-time security code generated by a USB security key. You'll generate the code with your FIDO Certified security key to enter at the sign-in screen.
To make sure your security key is FIDO certified and will work with your account, check if it's in the FIDO Certified Showcase list approved key providers.
important
You can only add a security key if you do not have another factor set up for authentication. If you want to add a security key you need to first remove any existing factors, such as Auth0 Guardian or another app.
  1. Go to your Thomson Reuters Account and sign-in.
  2. Select
    Manage verification
    .
  3. Select
    Turn off two-factor authentication
    .
  4. Select
    Turn off
     in the confirmation box to complete the removal of your existing factors.
  5. Select
    Back to account
    , then
    Sign out
    .
  1. Go to your Thomson Reuters product and sign-in.
  2. During two-factor authentication setup, select
    Security Key
    .
  3. Plug your key into your device.
  4. Enter a name for your key, then select
    Continue
    .
Your account is now paired to your security key.