Addins

Uninstall and reinstall GoFileRoom Add-In

  1. Follow these steps to uninstall the GoFileRoom Add-In:
  2. Open Windows ControlPanel.
  3. Select
    Programs
    , then
    Programs and Features
    .
  4. Select
    GoFileRoom Add-In
    , then
    Uninstall
    .
  5. Restart the workstation.
  6. Open Windows Explorer.
    Troubleshooting steps, if required:
    • Delete all folders in
      C:\Program Files (x86)\GoFileRoom
       except
      GFRScanflow
      ,
      GFRUploadDocuments
      ,
      GFRFileImporter
      , and
      GFRLookupListSync
      .
    • Delete all folders in
      C:\ProgramData\GoFileRoom
       except
      GFRScanflow
      ,
      GFRUploadDocuments
      ,
      GFRFileImporter
      , and
      GFRLookupListSync
      .
    • Rename the
      GoFileRoom
       folder at
      C:\Users\[your username]\AppData\Roaming\
       to
      GoFileRoomOLD
      .
Follow these steps to reinstall GoFileRoom Add-In:
  1. Check that the requirements in the GoFileRoom setup checklist are met.
  2. Complete the steps to install GoFileRoom Add-In.