Use permission groups to limit staff members to specific features and applications in Engagement Manager.
important
If you're an administrator and this is your first time signing in, follow these steps to assign yourself to a permission group before any other account. After you're assigned to a group you can set up other staff members.
A staff member can belong to more than one permission group and the permissions will stack. If a group provides full access and another only gives partial access, a staff member assigned to both groups will have full access.
Set up a permission group
Sign in to Engagement Manager.
Select
Setup
and choose
Permission groups
.
Select
Add
to add a new group.
Enter a name and description for the group, then select
Next
.
Open each tab to choose features or applications the group needs to access. Select
Custom
to give the group access to some features but not others.
Select
Next
.
Choose which staff members to include in the group.