HighQ Google Workspace add-on
The Google Workspace add-on allows you to file your emails, attachments and files directly to your Collaborate instance, from your Gmail inbox or Google Docs, Sheets or Slides.
Install the HighQ Add-on
Open Gmail and click the
+
in the Add-ons
bar (normally on the right of the screen).
Search for
HighQ
(or HighQ Add-on for Google Workspace
) in the Add-on list.
Select the
HighQ Add-on for Google Workspace
panel and select Install
to add the add-in.
Once the plugin has been installed a
HighQ
icon is displayed in the Add-ons
bar (normally on the right of the screen).
Click the
HighQ
icon to see a welcome message.Enter your HighQ site URL and select
Connect
.
note
The URL must include the site name.
A browser window informs you if you have entered the correct URL. Close the pop-up window and refresh your browser.
Welcome to HighQ
Click the
HighQ
icon in the Add-ons
bar to see a summary:
Uninstall the Add-on
To uninstall the add-on, please refer to the instructions here.
Save a message from Gmail to HighQ
Open the
HighQ
app panel and then open an email in your Gmail inbox.note
You must first open the add-on so the application can detect your actions.
Select
Save email
to save a copy of the email and attachments in HighQ:
You see a list of
Favorite
or Recent
locations. Click an entry to jump straight to that location:
You may browse to a sub-folder in that location, and then select
Save
to save the entire email.To browse to a new location, select
Browse sites
.
Click to select a site.
note
You must have permission to access the site.
note
If you do not see the site you require, select 
Next
at the bottom of the list, or search for a site.
If you have access to many sites, type a site name in the
Search site
field.Select
Search
to filter your sites, or Clear
to remove a search filter.A
File successfully uploaded
message confirms that the email is saved in the selected location.
note
If
Duplicate file detection
is enabled in HighQ the application either adds a new version of a previously saved file or asks if you want to save a new version.Save an attachment to HighQ
Open the
HighQ
app panel and then open an email in your Gmail inbox.
Select
Save attachments
to save any attachments in HighQ, then select the attachments to save:
By default, all attachments are selected.
Select
Next
to see a list of Favorite
or Recent
locations. Click an entry to jump straight to that location:
To browse to a new location, select
Browse sites
.Click to select a site.
note
You must have permission to access the site.
note
If you do not see the site you require, select
Next
at the bottom of the list, or search for a site.If you have access to many sites, type a site name in the
Search site
field.Select
Search
to filter your sites, or Clear
to remove a search filter.Browse to a sub-folder in that location, and then select
Save
to save the selected attachments.
A
File(s) successfully uploaded
message confirms that the email is saved in the selected location.
note
Documents that are saved to HighQ are labelled
Filed to HighQ
:Add a link to a file in HighQ to a Gmail message
You can share a link to a document on your HighQ instance. Start your email as normal, then click the HQ icon in the
Compose
window:
Select the site that contains the document:
Select the document to share, then select
Share
:
Security settings
Security settings allow you to set who can access the document, what they can do and for how long:
In the
Accessible by
options, you can set the security levels for accessing the document:- Anyone with the link- Anyone can access the document
- Users in my organisation- Any users in the organisation with access to the Collaborate instance
- Any registered system user- External users who are already registered with Collaborate.
In the
Download rights
options, you can set security when downloading the document:- Download, view and print- This will allow users in receipt of the link or email to download, view and print the document.
- View only- Users in receipt of the link or email can only view the document
In the
Link expires
option, set how long the link may be accessed:- Never- Access to the link will never expire
- After 2 days- Access to the link will expire after two days
- After 7 days- Access to the link will expire after seven days
- After 30 days- Access to the link will expire after thirty days
- Choose date- Select your own date for the link to expire
After you set security options, select
Next
.Check your settings, then select if you want to receive a notification when the document is accessed.
Select
Add link
. Your email now contains a link to your document:
The recipient of your email can click the link to open the HighQ share window.
If you have multiple applications that can open the document, you also see an
Open in
option:
note
Depending on your share options, the recipient may be able to forward the link to further recipients.
Save a file from Google Workspace to HighQ
You can save documents from Google Workspace (Docs, Sheets or Slides) to your HighQ site.
Open
Docs
, Sheets
or Slides
, then click the HighQ icon in the Add-on
bar:
You can save your current document or open a document from HighQ.
Save a document
Open a document in your Workspace and open the
HighQ
app panel.Select
Save document
to save the open document in HighQ:
You see a list of
Favorite
or Recent
locations. Click an entry to jump straight to that location. You may browse to a sub-folder in that location, and then select Save
to save the entire email.To browse to a new location, select
Browse sites
to select a site and browse to the required folder.
Select
Save
to save the document.
note
You must have permission to access the site.
note
If you do not see the site you require, select
Next
at the bottom of the list, or search for a site.If you have access to many sites, type a site name in the
Search site
field.Select
Search
to filter your sites, or Clear
to remove a search filter.A
File successfully uploaded
message confirms that the document is saved in the selected location.
Open a document
Open a document in your Workspace and open the
HighQ
app panel.Select
Browse documents
to open a document from HighQ.note
The open Workspace app must be able to open the selected file type.
note
You must allow your site to allow popups to open documents from HighQ.
Open
Chrome settings
and select Privacy and security
.Open
Site settings
then Pop-ups and redirects
. Make sure that Sites can send pop-ups and use redirects
is selected.You see a list of
Favorite
or Recent
locations. Click an entry to jump straight to that location or select Browse sites
. You may browse to a sub-folder in that location, and then click a file to open it.
note
If you make changes to the document, please remember to save the updated file to HighQ.
Your changes are
not saved automatically
to HighQ when you close the browser tab.