Unified Collaborate and Publisher user profiles and search
Since HighQ 5.0 we've made it even easier to deliver a seamless end-to-end client journey by unifying Collaborate and Publisher into a single platform.
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This is subject to a new installation/deployment of Publisher.
Delivering an integrated client experience incorporating personalised content, knowledge and added-value services alongside matter collaboration and transaction management workspaces is more important than ever to improve the daily use for all users of our products.
With the unified platform, you can move seamlessly from thought leadership and knowledge content to matter financials, documents, tasks and processes with a single user account, profile and unified search.
- A single log-in and base URL across the platform allows users to navigate seamlessly between personalised knowledge content and matter collaboration workspaces with a consistent user experience
- Unified search enables users to search across all content with a single query, allowing them to find the content they need from the channels and workspaces they have access to:
These new capabilities allow your firm to deliver a modern and engaging digital experience for your clients from initial touchpoints through to deal delivery.
Key points of unified user profiles and search
- This only works as a 1:1 relationship, meaning there is a single master Collaborate with a single slave Publisher, and there is no Collaborate to Collaborate user profile synchronisation yet
- You can administer the same users, groups and organisations in either Publisher or Collaborate
- Roles are separate
- You must have both Collaborate v5.0 and Publisher v5.0 or later
- Clusters cannot be undone once they are set up
- You can migrate existing Collaborate users across to Publisher
- Unified user profiles and search is optional
For more information about turning unified user profiles and search on, please contact your account manager.