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Help and Support
Retrieve Digita Suite files from support using Globalscape
Help and Support
Retrieve Digita Suite files from support using Globalscape
To retrieve files sent over by support using the Globalscape website, you'll need to have had a login set up by a member of support which includes a username and a password.
To retrieve the files you'll need to:
Go to the
Digita file transfer site
.
Enter the username and password provided by the support team member.
Select the desired file to begin the download, or right-click the file and select
Save As
to save it onto your computer in a suitable location.
If you encounter any issues with this method use this guide for an alternative method:
Digita Virtual Office: Downloading Backups from Digita
This article applies to:
Product:
Companies House Accounts Filing, Digita Accounts Production
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