Help and Support

Retrieve Digita Suite files from support using Globalscape

To retrieve files sent over by support using the Globalscape website, you'll need to have had a login set up by a member of support which includes a username and a password.
To retrieve the files you'll need to:
  2. Enter the username and password provided by the support team member.
  3. Select the desired file to begin the download, or right-click the file and select
    Save As
     to save it onto your computer in a suitable location.
    If you encounter any issues with this method use this guide for an alternative method: Digita Virtual Office: Downloading Backups from Digita

This article applies to:

  • Product: Companies House Accounts Filing,Digita Accounts Production,Digita Accounts Production Advanced,Digita Company Secretarial,Digita Corporation Tax,Digita Corporation Tax Advanced,Digita Personal Business and Trust Tax,Digita Practice Management