Help and Support

Send Digita Suite files to support using Globalscape

Send client data via Globalscape
note
To send files over to support using the Globalscape website you will need to have had a login set up by a member of support which includes a username and a password in order to access the website.
To upload the files, there are two methods, one for large files (whole backups for example), and one for small files (exports, more convenient):
  1. Large Files
     (database backups): Use WinSCP as detailed here: https://productdownloads.digita.com/digitadocs/Digita_Virtual_Office_Uploading_Backups.pdf
  2. Small files
    : Upload directly to the webpage:
    note
    Uploading large files using this method may cause the page login to time out, and upload to fail.

This article applies to:

  • PRODUCT: Companies House Accounts Filing,Digita Accounts Production,Digita Accounts Production Advanced,Digita Company Secretarial,Digita Corporation Tax,Digita Corporation Tax Advanced,Digita Personal Business and Trust Tax,Digita Practice Management