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This article applies to:

  • Product: Account management

Add online users

Follow these steps to add a new online user.
  1. Select
    Manage Online Users
     from the
    MY PRODUCTS
     menu.
  2. Select the
    ADD USER(S)
     to open the
    Add Online User(s)
     page.
  3. Complete the fields on this page as necessary.
    • Entering an
      End Date
       will cause the registration keys generated by My Account to expire and the online user to be deactivated on the date specified.
    • Selecting the
      Send Welcome Email to User
       checkbox will generate a Welcome Email to be sent to the new user. My Account will also copy in the email address linked to your My Account sign in so that you can retain a copy of the Welcome Email for your records.
    • Select the relevant Products you would like the new online user to have access to. You can select subscriptions individually or in bulk by platform.
    • If you subscribe to content on the Practical Law platform, you may have complementary subscriptions to Westlaw AU that will also need to be selected.
  4. Select the
    NEXT
     button to continue.
    • On the
      ADD ONLINE USERS(S) - REVIEW
       page, you have the option of adding multiple new online users by selecting
      ADD MORE
      .
  5. Once you have added the necessary users to your request, select the
    SUBMIT
     button.
My Account will display a CONFIRMATION of your request.