Important information about the new product permissions upgrade
Upgrade process
: The system will automatically upgrade your permissions after the timeframe indicated in your notification if you take no action. The upgrade process runs during non-business hours and weekends to maintain uninterrupted daily operations. To initiate the upgrade manually, select Enhance Permissions
on either User Groups
or Users
permission screens.System access during upgrade
: You will maintain access to the permissions page during the upgrade, though only in read-only mode. The system prevents provisioning new permissions during this time. Once completed, you'll receive an automatic notification, and your interface will update to reflect the new permissions structure.Features and support
: All new features become available in the product permissions module immediately after process completion. Your permission changes take effect automatically when you launch the product. Our team closely monitors the upgrade process. Contact support at the provided email address with any concerns.Permissions structure change
: We've replaced traditional user roles (End User, Client Administrator) with a logical, granular categorization of permissions, enabling you to create custom roles tailored to your specific needs. New users, groups, and clients receive no default permissions, following our principle of least privilege which requires explicit permission grants.Availability timeline
: The permissions upgrade rolls out in phases across accounts. You'll receive a notification when the upgrade becomes available for your specific account.