This article applies to:

Fix import errors

To view the import errors for an import task:

On the main menu bar, select Imports
, then Import Details
.

On the Import Details screen, select the view errors icon

in the Action
column next to the import task with the errors you want to view.

The

Error Log

window displays, showing you the errors that occurred during import.

The following table includes actions you can take to resolve errors:

Error	Actions
Account code does not exist in the chart of accounts	Open the chart of accounts. If the account is missing, you can manually add it or re-import the file containing the chart of accounts. If the account does exist in the chart of accounts, open the Mappings screen and then select Edit Entities. Verify that the entity has the correct map assigned to it for the file being imported.
Account code is a duplicate code	Open in Microsoft Excel the source file containing your chart of accounts. Use the Find function (Ctrl+F) to locate the duplicate accounts. Open the Chart of Accounts screen in ONESOURCE Corporate Tax then complete one of the following: Manually delete the duplicate account. Edit the account code to ensure there are no duplicate codes.
File contains unmapped accounts	Open the map assigned to the entity you are importing data for. Selected Unmapped Accounts from the Show dropdown list to view the unmapped accounts. Map any unmapped accounts then select Save.
Run Import failed	Check to see if any of the items you selected in the Import Details grid are non-editable. If possible, change the items to an editable status then re-run the import.

When you finish reviewing the error log, select OK
to return to the

Import Details

screen.