Resetting your DT Client Portal password

Updating or changing a password

  1. Log in to dtnetlink.ca.
  2. Click your name and choose Update Password.
    Update Password command
  3. Enter your new password.A Password Requirements popup opens and shows password requirements. For information about creating secure passwords, see Password guidelines and tips.
  4. Enter the new password again in the
    Confirm Password
    field.
  5. Click Enter.

If you lost or forgot your password

Reset your password using the steps below.
  1. Navigate to dtnetlink.ca and click the Forgot password link.
  2. Enter your login ID and the email address to which your login is registered.
  3. Click OK.
If you don't remember your registered email address, or if you don't have access to it, you have a few options.
  • Reset your password by answering security questions. You can only use this option if you set up security questions for your account.
  • Contact your accountant or tax preparer. They can reset your password manually.