Determining which users are logged in to their portals
The Active User Sessions report lists all DT Client Portal users and DT Staff Portal users who are logged in to their portals.
- In the Admin tab of the navigation pane, click theReportslink in the Utilities section.noteIf you don’t see this link, you don’t have access to this area.
- In the Reports list, select Active User Sessions.DT Firm Portal lists the DT Client Portal users and the DT Staff Portal users who are logged in to their portals.
- To find specific information in the report, do of the following.
- To search for a specific user, enter any part of the user’s name or login in theFindfield.
- The report lists all users who are logged in to their portals. To narrow the list to only a certain type of user, select a user type from theUser Typefield.
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- Click a column heading to sort the report by the entries in that column.
- To export the report to a spreadsheet application, click the Download a spreadsheet of this report button
. DT Firm Portal creates a CSV file of the report. - To save or print the report, click the Download a PDF of this report button
. - To refresh the report, click the Refresh button
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