Common

Deleting temporary internet files or cached files

The steps required to delete temporary internet files or clear the cache vary by browser.

Google Chrome

To delete cached files in Chrome, follow these steps.
  1. Click the
    Customize and control Google Chrome
     button in the upper-right corner of the window and choose More tools > Clear browsing data.
  2. Set the Time range to
    All time
    .
  3. Mark the
    Cached images and files
     checkbox.
  4. Click the Clear Data button.

Microsoft Edge

To delete cached files in Edge, follow these steps.
  1. Select
    Settings and more
    .
  2. Select
    Settings
    .
  3. Select
    Privacy, search, and services
    .
  4. In the
    Clear browsing data
     section, select
    Choose what to clear
    .
  5. Choose a
    Time range
    , select
    Cookies and other site data
     and
    Cached images and files
    , and select
    Clear now
    .

Mozilla Firefox

To delete temporary internet files from Firefox, follow these steps.
  1. Click the Open menu button in the upper-right corner of the window and click the History icon.
  2. Click Clear Recent History.
  3. In the
    Time range to clear
     field, select Everything.
  4. Verify that the
    Cache
     checkbox is marked and clear all other checkboxes.
  5. Click the Clear Now button.

This article applies to:

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