Common

Disabling multi-factor authentication for your login

If your firm has made multi-factor authentication optional (rather than required), you can disable it for your own login.
note
If you have an active temporary code in place for your account, disconnecting your paired mobile device does not automatically disable multi-factor authentication. You will continue to use the temporary code until it expires.
  1. Click your name near the upper-right corner of the screen and choose Manage Multi-factor Authentication.
  2. Click the
    Remove
     link to remove a multi-factor authentication method.
    note
    If multi-factor authentication is
    required
     for your login and you remove your only authentication method, you will need to add a new method or use temporary login codes to access your account.
  3. Click Enter.

This article applies to:

  • Product: dt-virtual-office