Common

Change your email address

Updating your address through Account Information doesn't update it in our records. If you want to use the new email address for anything more than signing in (for example, to receive notifications), please contact your accountant so we can update our records.
Follow these steps to change your email address for logging in to Client Centre.
  1. Click your name in the upper-right corner of the screen, and click Edit Profile.
  2. Enter your new email address in the
    Email Address
     field on the Account Information tab.
  3. Save your changes.
note
  • If you use multi-factor authentication, you should disable it before changing your email address and then re-enable it following the change.
  • If you link two existing accounts by changing the email address for one account to match the email address for the other, the unused email address will remain listed in the Authenticator mobile app until you delete it manually.

This article applies to:

  • PRODUCT: Onvio
  • Audiences: Client