Common

Determine which multi-factor authentication option is right for you

Choosing the appropriate multi-factor authentication (MFA) solution depends on your personal preferences. Each solution offers benefits, as detailed below.
  • Thomson Reuters Authenticator app
     is a free mobile app that is supported on both Apple iOS and Android devices, and is the only MFA solution that includes push notifications to your mobile device when you log in. Approving these verification requests requires a single touch. Choose this option if you want the quickest, easiest access.
  • Third-party authenticator apps
     include those offered by Microsoft, Google, Symantec, Duo, LastPass, and others. Client Centre is compatible with any MFA app that uses a Time-based One-Time Password (TOTP) system, which is the industry standard for multi-factor security. Third-party apps provide numerical codes that you read off your mobile device and manually enter when prompted to verify your account during login. Choose this option if you already use one of these third-party authenticator apps and you want to continue with the same solution when enabling MFA for Client Centre.

This article applies to:

  • PRODUCT: Onvio
  • Audiences: Client