Release notes

GoFileRoom 26 May, 2026 release notes

Release notes showcase new features and improvements made to GoFileRoom.
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GoFileRoom

Simplify your staff's experience - Classic Search retirement
Last year, we announced our multi-year initiative to modernize the GoFileRoom user interface and introduced the option for firms to proactively deactivate the Classic Search screen. As promised, we are following up with the advance notice we committed to — the Classic Search screen will be permanently removed in the June 22nd release.
This change applies to all firms. If your firm has already opted out of Classic Search, no action is required — you are fully prepared for this transition.
Why this change is happening
 - As we shared previously, the modernization of GoFileRoom's UI delivers meaningful benefits to your firm and staff:
  • A consistent look and feel across Thomson Reuters products, reducing context-switching for your team
  • Improved onboarding and intuitiveness for new staff
  • Better use of modern monitor real estate, reducing scrolling and clicks
  • Built-in accessibility improvements that support all users
  • A foundation for innovative new features that were not possible in the legacy interface
Retiring Classic Search is a necessary step in delivering on these improvements and allowing our teams to focus development resources on the modern experience your firm deserves.
Now is the time to prepare your staff for this transition.
 We recommend the following steps:
  • Notify your staff that Classic Search will no longer be available after the June 22nd release
  • Encourage staff who still rely on Classic Search to begin using the modern Search screen now, ahead of the cutover
  • Review these frequently asked questions about removing the Classic Search.
We recognize that change can be challenging, and we appreciate your partnership as we work together to bring you a better, more modern GoFileRoom experience. Our support team is ready to help ensure your firm's transition is as smooth as possible.
Document Search: Increased saved searches capacity
GoFileRoom now supports a higher number of saved searches in
Document Search
. Firms and users with extensive search templates will benefit from the increased limit.
System account passwords expiration
We have added safeguards to ensure that GoFileRoom system and API service accounts are no longer subject to standard password expiration policies. A logic error in the password reset process was incorrectly applying a 90-day expiration interval to these accounts, causing unexpected login failures for API-based automations. This has been corrected, and all affected accounts have been updated.
Lookup list exports to Excel with no content
We resolved an issue where exporting a
Client Name
 or
Client Number
 lookup list to Excel from
Add Documents
 or
Search Documents
 produced a blank file. The exported Excel file now correctly contains all values displayed in the
Matching Values
 window.
Issue addressed with client names with apostrophes
We resolved an issue where client names containing apostrophes could not be consistently found across
Add Documents
,
Search Documents
, and
Search Workflows
. Searches using the lookup magnifying glass and typeahead suggestions now return the correct matching results for all client names, including those with apostrophes.
Hyperlink to Clipboard now opens the selected document after login
Fixed an issue in
Document Search
 where a hyperlink copied using
Copy Hyperlink to Clipboard
 did not open the selected document after login. Users can now access the intended document as expected.
Client lookup list within Manage RecordsFlow
We corrected an issue where the
Client Name
 and
Client Number
 lookup list returned no results when creating a RecordsFlow Policy in Administration. Users can now successfully search and select clients from the lookup list when building or managing RecordsFlow Policies. No action is required.
Drag-and-drop issue for desktop GFR Profiles with auto-identification enabled
We resolved an issue affecting drag-and-drop functionality for GFR Profiles created as desktop icons through the GoFileRoom Control Panel when the Client Number and Client Name auto-identification options were enabled.
note
In firms where only Document Search is available, opening a GFR Profile from the user's desktop may redirect the user to a blank Document Search page.
Workaround:
 From the Document Search screen, open the User Preferences window and then close the preferences pop-up. After this one-time action, the Document Search screen should load correctly with the indexes.

This article applies to:

  • Product: Cloud Audit Suite