Resolve problems

Disable other add-ins that may be causing a conflict

Follow these steps to disable other add-ins that may be causing problems with the Engagement Manager Office Add-in.
  1. In Microsoft Word or Excel, select
    File
    ,
    Options
    , then
    Add-ins
    .
  2. In the
    Manage
     section, select
    COM add-ins
    , then
    Go
    .
  3. Disable any add-ins that you aren't using, like Send to Bluetooth or Cisco Click to Call add-ins.

This article applies to:

  • Product: Cloud Audit Suite
  • Subject: Documents