Entering adjustments

Entering adjustments is quite similar to entering receipts.
To make adjustments to client balances, follow these steps.
  1. Choose Actions > Receipt & Adjustment Entry (or press CTRL+R) to open the Receipt & Adjustment Entry screen.
  2. If necessary, click the Entry tab.
  3. Click the Adjustments subtab.
  4. Click the Down arrow button next to the
    Control Date
    field and select the appropriate date. A
    control date
    is a date your firm uses to group items for reporting and reviewing purposes. Your firm may use a different control date for each business day, or a single control date for each week of transactions.
  5. In the
    Date
    field, enter a date for the adjustment.
  6. In the
    Client
    field, choose the appropriate client from the list. You can begin typing a client ID and the selection will change to match your entry.
    note
    You can either click the Down arrow button or press F4 to open the drop-down list in this field and similar fields.
  7. In the
    Type
    field, choose the type of adjustment. Choices are Credit Card Return (CCR), Credit Memo (CM), Debit Memo (DM), Non-Sufficient Funds (NSF), and Write Off (WO).
  8. If applicable, enter a check number or other reference in the
    Ref Number
    field.
  9. In the
    Amount
    field, enter the amount of the adjustment or use the calculator to input the amount.
  10. Adjustments will not be applied to invoices unless you use the Applied Amounts dialog to apply the amounts, as you would with receipts. Click the More button next to the
    Applied
    field.
  11. In the Applied Amounts dialog, you can use the
    Applied
    field to specify amounts to be applied to each outstanding invoice, or click the Auto Apply button to apply the adjustment automatically to the oldest invoices first, moving forward until it has been fully applied or until there are no other invoices to which it can be applied. Click OK when finished.
    note
    • A Debit Memo, which acts as its own invoice, cannot be applied to an existing invoice.
    • Non-Sufficient Funds entries (NSFs) are applied to receipts, not invoices.
    • NSFs can only be applied to receipts that are CHK type and that match the amount of the NSF.
  12. If desired, enter a comment related to the adjustment in the
    Comment
    field. You can either click the Comment Comment button button next to the field to open the Comment dialog, or begin typing in the field. When your entry exceeds the length of the field displayed on the Adjustments tab, the Comment dialog opens automatically.
    In the Comment dialog, you can enter whatever text you wish, and select standard text to insert at the cursor’s location. Click the
    Standard Text
    field to make a selection. You can also click the Check Spelling button to double-check the text in this dialog. Click OK when finished.