Getting help

Installing license files

After you install the application files, the next step is to install the licenses for Digita Practice Advanced. In most cases, you will use Digita Connect to obtain and install the licenses. However, in rare cases, you may receive a license file via email. If you received a license file via email, please skip the following procedure and proceed to
Installing licenses received via email
 below. Otherwise, complete the following procedure to install the licenses for Digita Practice Advanced.

Obtaining and installing licenses via Digita Connect

Digita Connect is installed automatically when you install Digita Practice Advanced, providing a convenient and economical way for you to download application and license updates via modem or internet connection.
Complete the following procedure to open Digita Practice Advanced and use Digita Connect to obtain and install the licenses electronically.
  1. Verify that you are logged in to your computer or server as an administrator.
  2. Double-click the Digita Practice Advanced shortcut icon that was added to your desktop when you installed the application files (or click Start on the Windows taskbar and choose All Programs > Digita Professional Suite > Digita Practice Advanced).
  3. In the
    Open Firm
     field, select Sample. Then click OK.
    note
    If you previously opened the Sample firm and made changes to its security settings, you may need to enter the password you created.
  4. To open Digita Connect, choose Help > About Digita Practice Advanced, and click the Download Licenses button.
  5. Enter your firm ID (found on your mailing label) and license PIN, and then click Next.
  6. If the Connect - Communications Setup dialog appears (as shown in the following illustration), you need to verify or select the various communications settings applicable to your system so that you can communicate with our secure data center. When you are finished verifying your communications settings, click OK to close the Connect - Communications Setup dialog.
  7. In the Digita Connect dialog, click OK. Digita Connect logs in to our secure data centers and downloads your licenses.
  8. Follow the remaining prompts to install the licenses.
    note
    At any future time, you can restart the process to obtain and install licenses via Digita Connect. To do so, choose File > Digita Connect, mark the
    Retrieve licenses
     checkbox, and click the Call Now button.

Installing licenses received via email

  1. If you received a Digita Practice Advanced license file via email, please follow the instructions in that email message and then follow the steps below.
  2. The installation wizard prompts you to choose the destination location for Digita Practice Advanced. You need to choose the folder where the shared files are installed. (The final destination for the application should be a folder called \WINCSI. For example, you may have installed your shared files in F:\APPS\WINCSI.)
  3. After you have verified the destination path, click Next to continue with the installation.
Even if you received your original license files via email, all updates to your Digita Practice Advanced license information are available only via Digita Connect. If you require an updated license in the future (for example, if you purchase a license for an optional add-on module later), you will need to download and install the updated license via Digita Connect, as described in
Obtaining and installing licenses via Digita Connect
 above.

This article applies to:

  • Product: Digita Practice Advanced