Setup contacts

Adding an interaction note for a contact

The Note feature enables you to add notes for contacts, which then appear among the interactions for those contacts. Notes enable you to track contact interactions that are not phone calls, phone messages, or email messages.
note
This screen is available only if you are licensed for the Client Management module.
To add a note about an interaction with a contact, follow these steps.
  1. Click the Add button in the toolbar.
    • If the Note icon appears on the button, just click the button.
    • If another icon appears on the button, click the arrow on the right side of the icon and choose Note from the menu.
  2. In the Note dialog, select the appropriate contact in the
    Regarding Contact
     field and company in the
    Of
     field. If a contact is selected in Digita Practice Advanced when you click the Add button, this information is filled in automatically.
  3. In the
    Importance
     field, select High, Low, or Normal.
  4. Enter a subject for the note in the
    Subject
     field. There is a maximum of 50 characters for this field.
  5. Enter text in the Note field.
  6. When finished, click OK to save the note and close the Note dialog.

This article applies to:

  • Product: Digita Practice Advanced