Digita Virtual Office administration frequently asked questions
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General questions
My firm would like to have additional data folders on the Digita Virtual Office servers to accommodate our multiple office locations. Is this possible?
Yes. Simply contact a Support Technician.
Can I give groups of staff members access to applications through Digita Virtual Office?
Yes.
ActiveSync (Android, BlackBerry, iOS, and Windows Mobile devices) questions
ActiveSync is available only for Digita NetStaff users.
Why can’t I enable ActiveSync for a Digita NetStaff user?
The Enable button for ActiveSync is available only after you enable Microsoft Exchange for the user and after a Thomson Reuters Digita Virtual Office administrator completes the necessary account setup, which takes 3 – 5 business days.