Digita NetFirm frequently asked questions
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This topic contains frequently asked questions (FAQs) about working in Digita NetFirm administration.
General questions
Can I view my clients’ portals?
Yes.
Can I create multiple client portals at once?
Yes.
Why would I assign Digita NetStaff users to groups?
Digita NetStaff groups allow you to manage permissions for Digita NetStaff users at the group level, rather than managing each Digita NetStaff user’s permissions individually.
What should I do if a portal user’s login is locked?
If anyone makes ten consecutive attempts to log in to a portal using an incorrect password, we will disable the login. We will also send an email message to the email address that is assigned to the portal login; the email message notifies the user of the unsuccessful login attempts, and provides a link to enable the login. We will enable the login after 30 minutes or when the user clicks the link in the email message.
Can I see a list of Digita NetClient users and Digita NetStaff users who are logged in to their portals?
Yes.
What is the difference between a public Links module and a private Links module in Digita NetStaff?
Public Links modules display the same content for all Digita NetStaff users who have access to the module.
Each Digita NetStaff user can add his own list of links to a private Links module.