Specifying how users will receive notification messages
By default, Digita NetFirm sends notification messages to Digita NetClient and Digita NetStaff users when certain events occur; for example, Digita NetFirm sends a notification message when the login for a portal has changed.
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You can view a list of items for which Digita NetFirm automatically adds notification messages to the Tasks widget.
Item | Details |
|---|---|
Password is about to expire | Digita NetFirm adds a message to the Tasks widget three days before a user's password will expire. Digita NetFirm will remove the message when the user resets his password. |
Security questions | Digita NetFirm will add a message to the Tasks widget for any user who has not set up security questions. Digita NetFirm will remove the message when the user sets up security questions. |
Digita NetFirm administrators can determine the method by which users will receive each type of notification message.
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You cannot prevent Digita NetFirm from sending notification messages via email for events that involve basic account functions, such as login changes and password changes.
- In the Admin tab of the navigation pane, click theTemplateslink in the Utilities section.noteIf you don't see this link, you don't have access to this area.
- The templates are sorted by category in the Notification > Templates list. Click a category to view a list of notification messages.
- Click the title of a notification template to view the template on the right.
- In the Delivery Method section, mark the checkbox for each delivery method by which you want users to receive notification messages that are sent by Digita NetFirm.CheckboxDetailsEmailDigita NetFirm sends the notification via email to the email address that is in theEmail Addressfield of the Digita NetClient Users screen or the Digita NetStaff Users screen.Direct MessageDigita NetFirm adds the notification to the user's Messages menu and adds an alert to the Messages menu
.Create a task widget when message is deliveredIn addition to adding the notification to the Messages menu, Digita NetFirm adds the notification to the Tasks widget in the user's Home Dashboard. The notification will remain in the widget until the user clicks it.noteThis checkbox is available only when theDirect Messagecheckbox is marked. - Click Enter.