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This article applies to:

  • Product: HighQ
  • Subject: AI

Primary Owner/Owner Configuration Guide: Adding HighQ MCP as a Custom Connector

This guide provides step‑by‑step instructions for Primary Owners and Owners to add HighQ MCP as a custom connector.
Prerequisites:
  • Claude Desktop installed (download here).
    note
    Always update to the latest version for best results.
  • A valid Claude license (Pro, Team, or Enterprise).
  • An active HighQ Collaborate account.
  • HighQ instance URL (e.g., https://[your-instance].highq.com/[site-name]/mcp).
  • Connector setup requires Claude Enterprise "Primary Owner" or "Owner" rights.

Configure HighQ MCP connector enterprise level

Step by step guide for Primary Owner/ Owner of Claude Enterprise:
Connect HighQ to Claude
  1. Open the Claude Desktop application.
  2. Click on your profile icon in the bottom-left corner, and as a Primary owner/Owner of Claude Enterprise, you will see the
    Organization settings
     option.
  3. Now, click
    Connectors
     in the left sidebar.
    .
    note
    If you do not see "Connectors" in the sidebar, ensure you're using Claude Desktop (not web) and have the latest version installed.
Add Custom Connector
  1. Click
    Add custom connector
     button.
  2. In the dialog box, enter:
    • Name (for your connector)
    • HighQ Instance MCP URL (e.g., https://[your-instance].highq.com/[site-name]/mcp)
  3. Click
    Add
    , you will now see HighQ MCP under connectors with the status as enabled.
HighQ MCP is now configured at the organisational level.

Tips and Best Practices

  • Use centralised connector management for team-wide policies.
  • Review tool permissions to ensure that all required tools are enabled and not inadvertently blocked for users.
  • Communicate any changes in connector availability or permissions to your team.
  • Periodically audit connector usage and permissions for compliance and security.