HighQ Appliance connector requirements
HighQ Appliance handles connections between HighQ and your network. Check the requirements for each feature you will use, install any necessary software packages, and apply the required configuration.
note
This article provides an overview of requirements. As specific requirements for each installation vary. Please talk to your HighQ representative for more information.
Core technical requirements
HighQ Appliance is a server component, on which all integrations are configured to connect internal systems to HighQ.
The HighQ Appliance will be installed on a dedicated server inside the client network.
Server specifications
- Virtual server (VMware, Microsoft Hyper-V) or physical server
- Processor - a minimum of two cores
- RAM - 16 GB or more
- Available storage (i.e. hard drive) - 120 GB (this should be the free space after the OS install and mounted as a D:\ drive named 'Data')
- Windows 2012 R2 server 64-bit (or later)
- .Net framework 3.5 & 4.5 installed (critical)
Software packages
The following will be installed by a HighQ Technical Consultant:
- SQL Express (if required for local installation)
- Apache Tomcat
- HighQ Appliance Core
Connectivity
The Appliance server will require general internet connectivity during setup.
The server will also require outbound connectivity over the configured port to communicate with the instance.
Default HighQ port:
- HTTPS - 443
Remote access
HighQ Appliance software is typically installed and configured remotely by a HighQ Technical Consultant; a dedicated Remote Access (VPN) to the client Appliance server is required; however, a screen share is also possible in some cases.
Account privileges
The installation process uses Windows PowerShell, therefore an account with Local Admin privileges is required. This account must be able to set the 'Execution Policy' of PowerShell to 'Bypass'. No specific modules of PowerShell are required.
SQL iSheets requirements
Prerequisites
- Advanced iSheets training
- Create an iSheet system template
- A linked iSheet in the site, from the system template above
- Knowledge of the required SQL query used for sync
Connectivity
- HighQ Appliance must have connectivity to the SQL server over the necessary port
Account privileges
- Service account to the client SQL server
Active Directory requirements
Prerequisites
- HighQ Appliance server (within two releases of the latest version)
- AD Groups or OU created for the synchronisation testing process
- If the system is to be configured to access AD over SSL, the appropriate certificates (.CER) must be provided to the local Java certificate trust store
Connectivity
The Appliance must have outbound connectivity to the Active Directory servers over the configured port(s).
Default Active Directory port:
- LDAP - 389
Please provide any alternative ports if the Active Directory has been configured to custom ports.
Account Privileges
The connector will require a service account with full read rights to Active Directory.