Folder management
Adding new folders
In the HighQ folder on the left-hand side of Outlook, right-click on a
folder
and choose New Folder
. The new folder is added to the listing and also displayed in Collaborate.
Rename folders
In the HighQ folder on the left-hand side of Outlook, right-click on a
folder
and choose Rename folder
. Change the name of the folder and the listing will update with the updated folder name in Outlook and Collaborate.
You can change the name of the folder in Collaborate by using the
More actions
option and choose Edit details
.
This will open the
Edit
folder window.
The name of the folder can be changed here and this is revised in
Collaborate
and Outlook.
Drag and drop from your desktop
Select and click on a
folder
from the HighQ folder tree
on the left within Outlook. Drag a new file into the folder
.
A
green
icon will display if the file has been synced with Collaborate. If the file is still syncing a blue
icon will display and if the file has synced with Collaborate but the content is still downloading an orange
icon will display. A red
icon will display if you do not have permission to add a file in the particular folder or if Outlook does not support the file type.
note
If the file is not supported a message will display in the Sync Errors that will have similar wording to that in the image below. The wording states that the file cannot be uploaded because Outlook does not support its file type.
Once the file has
synced
it opens in the corresponding folder in Collaborate
. Use the Add
option to add more files
in the Collaborate folder of Outlook
. Otherwise, you can also drag and drop
into Outlook from your desktop.
Use the
More Actions
option to delete
a file. The file will be removed from the folder in Outlook.
Move folders
If folders are moved or placed within other folders these are reflected in both Collaborate and Outlook. Folders can be dragged and dropped in Outlook.
In Collaborate select the
checkbox
by each file or the checkbox at the top of the folder and then select Action
.
The Move or Copy window displays. The file name being moved or copied is displayed at the top of the window. Choose a
site
and select folders
. Once a folder has been selected Move or Copy
is available.When items are moved or copied an email will be sent to the user advising them of the changes.
note
You may
customise alerter service emails
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HighQ Office plugin overview [legacy plugin]
Format:
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