Save an email and/or attachments to Legal Tracker
You can save any email to Legal Tracker; any attachments in that email can also be saved in the same location.
Select one or more emails to save, then click the add-in icon on the right-hand toolbar.
Select
Upload Email and Attachments
:
The contents of the add-in panel vary according to the accounts you have connected.
Check you have selected the correct email.
If the subject of the email is not clear, is a duplicate, or needs more information, click
Rename
to adjust the text.
Find a matter for the selected items.
Select a tab to help find a matter;
Open matters
,
Recent matters
and
Favorite matters
.
The list of Favourites and Recent folders and sites are synced with Legal Tracker. For example, if you favourite an item in Legal Tracker, then it is shown as a favourite in the add-in.
To help find a matter, select
Search
to enter a search term and use a filter to filter the list.
User permissions from Legal Tracker are applied to the list of matters and folders in the add-in. You must have access to matters and folders in Legal Tracker to also access them in the add-in.
Select a matter. if there are folders for that matter, you can select individual folders.
If required, you can select more than one matter or folder; a separate copy of the selected emails and attachments is saved in each location.
Select the appropriate matters or folders and then set security for the uploaded items in
Access security
:
Click
Upload
to save the email and selected attachments.
After they are uploaded, the documents are saved and available in the Legal Tracker service.
Settings
Click the settings icon to open settings:
General
Matter management settings
Activate Intelligent Intake features
: - Enable or disable the AI Extract Information intake feature. If the box is checked, then you’ll be able to use this functionality. If the box is unchecked, then the
Extract Information
button is hidden and the feature is disabled.
Always ask for confirmation before scanning emails
- If this is selected, confirmation is needed before you extract the information from an email request. A pop-up appears to confirm if you need to extract information from the email. This provides an extra layer of security if emails can contain sensitive information.
Suggest relevant actions
- Enable or disable suggested actions. The application can dynamically suggest actions based on your previous use of the add-in.
Where do you want to create your matter by default
- Select a default location for created matters when information is extracted with the AI feature. This does not change the options in the add-in, which allows you to create matters manually.
Ask me every time my preferred location to create a matter
- If this is selected then you are always prompted to select
HighQ
or
Legal Tracker
when you create a matter with the AI feature. If it is not selected, you can only create a matter on the platform that is selected by default (HighQ or Legal Tracker).
Legal Tracker
Save email preferences
In the
Legal Tracker
section under
Preferences
, the
Save Email and Attachments
allows you to define default values for two key fields:
Folder
and
Access Security
.
Folder
- Choose a default folder for uploading emails and attachments to a matter.
You can modify the folder selection during the
Upload Emails and Attachments
process; click the matter hyperlink to change the folder before you upload the email.
Access Security
- Specify a default access security setting for uploaded emails and attachments.
You can modify access security during the
Upload Emails and Attachments
process; choose an option from the Access security menu in the
Choose Matter
window.
Create matter preferences
Preferences for Matter creation are managed in Legal Tracker. To set values in the Outlook add-in select
Open Settings in Legal Tracker
, then open the
User Profile
section in
Outlook Add-in Defaults
.
Ensure all settings are configured correctly in Legal Tracker then return to the Outlook add-in and click
Sync with Legal Tracker
to synchronize all changes.
Click
Save
to keep the synced values.
This ensures seamless integration and consistency between the two platforms.