For customers with sandbox/UAT instances, Collaborate 5.9.18 will be deployed to sandbox/UAT instances on the 1st-2nd of November, then production deployment will take place over the 15th-16th of November.
For customers without sandbox/UAT instances, Collaborate 5.9.18 will be deployed to production instances over the 8th-9th of November.
Technical details and dates
UAT updates start the weekend of the 1st of November 2025
Customer updates during contractual service windows, starting from the 8th of November 2025