User management
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This article applies to:

  • Product: HighQ
  • Subject: User account

Edit user details

To edit a user's details, open the User section and find the user whose details you want to edit, then navigate to
More actions
 >
Edit details
.
The
User details
 screen opens.
  • Email address
     - if the user has a HighQ account, you can edit the user's email address. If the user has a Thomson Reuters Account and you need to change the email address, please contact Support.
  • Organisation
     - the organisation assigned to the user. This is a non-editable field.
  • Group profile
     - group profiles allow administrators to pre-define email preferences (on metadata only, not on modules or frequency) for the users that are applied to the profile.
  • External ID
     - this ID is linked to your active directory account. If you are bulk uploading users, this field must be populated.
  • Department
     - the department where the user works.
  • Practice Area
     - the area of law that the user practices.
  • Public website profile ID
     - allows a user to display a third-party URL in their profile.
  • Roles
     - select to give the user
    System admin
     permissions or make them a key contact.
  • Status
     - the status of the user, which can be
    Active
    ,
    Archived
     or
    Disabled
    .
  • Invited
     - the date and time the user was invited to the instance.
  • Last login
     - the date and time that the user last logged in.
Additionally, you can change a user's picture, name and job title.
Select
Save
 to save your changes.
In addition, you can edit your profile via your profile dropdown. Click on your profile and then select
My profile
.
In the
My profile
 screen, select
Edit profile
.
And continue to edit your profile.