The Workflow history audit allows you to search through historical workflow activity and also test workflow rules without searching for the automated outputs.
Accessing the workflow audit history
To access the workflow audit history, navigate to
Site admin
>
Workflow
>
Audit History
:
The
Audit history
screen opens:
Running the report
The
Audit history report
enables you to run a report between a set date range, on all or a specific workflow and rules, and all or chosen actions as well.
Enter your audit search criteria and select
Submit
. The report will display a list of all of the actions that have been performed by workflow:
This includes the:
Execution date & time
Rule
Workflow
Triggering object (as of version 5.6, this includes a link to the triggering object)
Action
Status
Triggered by (user).
Rule ID
Workflow ID
Message ID
note
The Rule ID, Workflow ID and Message ID can be used to help with troubleshooting. Please have these details to hand if you need to contact HighQ support regarding this audit.
Showing email recipients
You can view all of the recipients of automated emails, enabling you to check that your clients have received all of the expected emails.
Once you have performed your audit search, click Send email
:
The
Email recipients
screen will be displayed:
Showing the name and email addresses of each of the recipients.