You can reverse a previously billed invoice for a client. This process creates a credit note to reverse the unpaid amount of a selected invoice, and adds negative adjustment entries for each WIP item on the invoice.
Click Time & Billing > Billing, and then choose the Review Invoices tab.
In the Actions column, choose More > Create Credit Note.
A panel opens with the invoice information. It defaults to today's date, but you can choose any date after the original invoice date.
If your firm uses approval and posting for billing, the credit note must be posted before you can submit it.
note
The Period Reconciliation report now includes a Credit Notes row under the Accounts Receivable Summary column.
Credit notes do
not
restore WIP so that it can be billed from the Billing Selection screen.