Assign a contact to a client

You can give a contact access to clients in Client Centre by adding relationships. A contact can have access to several clients by setting up relationships to multiple clients.

Before you start

Make sure you're assigned to a permission group that has
Contacts
enabled.

Add a contact

  1. In Onvio Centre, choose
    Setup
    , then
    All Contacts
    .
  2. Add a contact with the Entity type set to Individual. The primary email address is required to enable Onvio Client Centre. If the contact already exists, continue to the next steps.

Add a client

  1. In Onvio Centre, choose
    Setup
    , then
    Clients
    .
  2. Add a client. If the client already exists, continue to the next steps.

Add the relationship and enable Client Centre Access

  1. In Onvio Centre, choose
    Setup
    , then
    Clients
    .
  2. Choose the client, then select
    Edit
  3. Select the Relationships tab.
  4. Select
    Add
    .
  5. Choose the relationship.
  6. Choose
    Select Existing Contact
    and choose the contact.
  7. Select
    Save
    .
  8. Select the Client Center Access tab.
  9. Select the
    Client Center
    switch to turn it on.
    note
    If you don't see this switch, you can't activate Client Centre for the client. Confirm that the client's entity is Individual and that you have entered a primary email address on the General tab.
  10. If Client Centre is already enabled, select
    Save
    .
  11. Onvio will ask for an email address if one has not been entered for this contact.
  12. Choose when to send the contact an invitation to register their account: Select
    Send Now
    to send the registration email immediately after you select
    Save
    . If you want to wait and send the registration email later, select
    Send Later
    .
    You can return to this screen and select
    Show Details
    to send the registration email at any time.

Next steps

After a relationship has been added between the contact and client, the contact might want to register a Client Centre portal.