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This article applies to:

  • Product: Companies House Accounts Filing,Digita Accounts Production,Digita Accounts Production Advanced,Digita Company Secretarial,Digita Corporation Tax,Digita Corporation Tax Advanced,Digita Personal Business and Trust Tax,Digita Practice Management

Retrieve Digita Suite files from support using Globalscape

To retrieve files sent over by support using the Globalscape website, you'll need to have had a login set up by a member of support which includes a username and a password.
To retrieve the files you'll need to:
  2. Enter the username and password provided by the support team member.
  3. Select the desired file to begin the download, or right-click the file and select
    Save As
     to save it onto your computer in a suitable location.
    If you encounter any issues with this method use this guide for an alternative method: Digita Virtual Office: Downloading Backups from Digita