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Error: Bad input error - incorrect file type

The
Bad Input Error - incorrect file type
error occurs when uploading or sharing a file.

Scenario

You may get the following error message when uploading or sharing a file.
Error message
Bad Input Error - incorrect file type

Cause

The file format is not supported, or the file is corrupted.

Solutions

Complete these solutions in the following order.

Solution 1: Use a supported file format

  • Make sure the file is an Excel or CSV file.
  • For upload and share, use one of the supported file types with the proper schema.

Solution 2: Re-export the file

  • If the file is already an Excel or CSV file, re-export it.

Solution 3: Avoid manually editing the file before upload

  • Don't manually edit the file before uploading it.
  • Making edits can change the file structure, formatting, or schema, which may cause the upload to fail.