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Error: Texas return invalid security information

This happens when the webfile number or last reported revenue is blank.

Error message

Texas return invalid security information: Webfile number or last reported revenue is blank.

Solution

  1. Go to
    Organizer
    ,
    States
    ,
    State Franchise Tax
    ,
    Texas Franchise
    , and then
    General Information
    .
  2. Select
    Paid Preparer Information
    tab, then go to
    Preparer Validation
    section.
  3. Enter the
    Webfile number
    . The webfile number is mailed to all franchise taxpayers. For questions, contact the state at 800-442-3453.
  4. On the same screen and section, verify that your
    Total revenue on latest return
    is populated with a positive amount or NONE.
  5. Do a full recompute, then recreate the e-file.
note
The Webfile number is mailed to all State of Texas Franchise taxpayers, or you may reach out to the state at 1-800-442-3453 for webfile number.

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