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Error: General Rule 3 Return Authorization

This happens when the Business Representative information such name, date, or phone number is missing.

Error Message

General Rule 3: Return Authorization - The Business Representative information First Name, Last Name, Title, Signature Date, and Phone number have not been entered. (Automatic GOTO is not available) Navigation: Please enter the information at Organizer\States\Common State\General Information\Basic Return Information\Signature Information tab.

Solution

  1. Go to
    Organizer
    , then the
    States
    folder.
  2. Go to the
    Common State
    ,
    General Information
    , then the
    Basic Return Information
    folder.
  3. Go to the
    Signature Information
    tab.
  4. Fill in
    Columns B
    ,
    D
    ,
    F
    ,
    H
    and
    L
    for
    Colorado
    .
  5. Do a full recompute, then recreate the e-file.

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