Lisa founded Acritas in 2002, which was acquired in November 2019 by Thomson Reuters, to exclusively service the research needs of professional services firms. During this time, Lisa has worked on projects with many of the world’s largest law firms, devising research programs to help clients achieve service excellence, brand strength, employee engagement and global growth.
Lisa is an innovator, whose invention of the Sharplegal program in 2007 presented a new, original and unique approach to measuring and tracking brands and market trends in the global legal sector. It is now the world’s most comprehensive annual study of the legal market. It delivers over $10 million of data and covers many aspects of the legal business in great depth, including brand, changing buyer behavior, client service, pricing and international needs. Through analyzing the responses given by thousands of top ranking legal buyers, Lisa has a deep understanding of client and market issues. Her clear and insightful explanations of how Acritas data can be applied to enhance more effective client relationships is well valued by the law firms she works with and has earned her a reputation in the legal sector for delivering customized research that is easy for them to apply to sharpen focus, set direction and meet their strategic goals.
Lisa and her team at Acritas work with over 40 of the Global 100 law firms on market intelligence programs.