Rob Davey leads a team of 40 in 7 countries who provide Customer Care and Professional Services for Thomson CompuMark, formerly a part of Thomson Reuters.
Rob is the Thomson CompuMark lead for customer experience, using net promoter score methodology to measure and improve client satisfaction. Rob is also responsible for custom and managed solutions, a professional services ‘start up’ within the Thomson CompuMark organization with rapid growth year over year.
Openly bisexual, Rob actively worked to eliminate “bi-erasure” and increase “bi-visibility” via Thomson Reuters LGBT network Pride At Work during his time at Thomson Reuters. He also sat on the Diversity & Inclusion Taskforce, where he mentored LGBT staff and volunteers with Diversity Role Models.