HighQ Appliance overview
If you require complete control and enhanced security for your data in your HighQ instance, the HighQ Appliance can be installed and controlled on your server environment. It securely synchronises and filters data from your internal databases, such as Active Directory user data, with your HighQ sites, without giving HighQ direct access to your system.
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HighQ Appliance is deployed remotely by HighQ Professional Services. Talk to your HighQ Account Manager if you have specific deployment requirements. Each connector is provisioned separately, according to your needs. Your HighQ Account Manager can provide purchasing details.
What is HighQ Appliance?
HighQ Appliance is an integration application, independent from Collaborate or Publisher. It manages connectors where each handles a specific task, typically with a one-way connection from your system to your HighQ instance. It is installed on a virtual machine or server, inside your firewall or in the DMZ, and then configured through a secure browser connection.
For example, you can use HighQ Appliance to transfer a list of users from Active Directory for rapid deployment of a new site.
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In this example, purchase the Active Directory connector and configure it so that it can pull your users and groups into HighQ. Once purchased and deployed, you have complete control over the configuration.
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While most connectors pull information from your system and pass it to your HighQ site, some connectors can be configured to pull information from Collaborate or Publisher.
HighQ Appliance provides a range of connectors to other key systems, for example, Active Directory, SQL Server.
Further information about connectors in HighQ Appliance is available here.
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HighQ Appliance is subject to a separate licensing agreement, and is not included with Collaborate or Publisher. Please contact your HighQ Account Manager for more information.
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See here for a list of standard HighQ Appliance connector requirements.
Assessing your requirements
Please contact your HighQ account manager. Normally, when HighQ Appliance is first deployed, it is pre-configured as specified with your HighQ account manager; all purchased modules will be enabled and configured.
Further configuration, such as user management, the addition of new modules, or to match changes to your system, can only be performed in your environment by your administrators.
To find out more about the deployment and configuration, click here.
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While HighQ has no direct access to the HighQ Appliance installation, if further help is required it may be possible to give HighQ support temporary remote access over a secure connection.