Online Product Status page

The Online Product Status page shows the current status of Thomson Reuters Tax and Accounting Professionals web-based applications and services.

How to use the page

Check this page anytime you suspect there may be an issue: Online Product Status page.
  • If the product has a green checkmark next to it, everything on the Thomson Reuters side is OK.
  • During an outage, you can check back on the page to see the current status and to get any new information we post there.
  • You can also subscribe to email and text notifications. If the status of a product changes, we'll send you an email or text letting you know. We recommend you only subscribe to the products you use - you can make that choice after you confirm your subscription.

How to subscribe

  • Select
    Subscribe to Updates
    .
  • Email alerts come from noreply@statuspage.io. Text alerts come from 78774.
  • To unsubscribe, select the
    Manage your subscription
    link at the bottom of any of your emails from noreply@statuspage.io. You can also select
    Subscribe to Updates
    , enter your email or phone number that you are subscribed with, and then select
    Cancel subscription
    .