Employee Self-Service overview

With Employee Self-Service, you can upload W-4 information, check stubs, W-2 forms, 1095-C forms, and (for independent contractors) 1099-NEC forms to an employee portal. The client's employees can then sign in to view, edit, and print their information. This topic explains the process flow for setting up Employee Self-Service for a client's employees.

Employee information that is uploaded and downloaded via the employee portal

Employee information that is uploaded to the employee portal

The following employee information is uploaded from
Accounting CS
to the employee portal.
  • New or updated employee W-4 information.
    This includes sign in information used for portal creation and for disabling Employee Self-Service for an employee.
  • Changes to the status of uploaded employee checks (void or delete).
  • New handwritten payroll checks.
This information is uploaded and immediately available when any of the following occur:
  • Client payroll schedules (timesheets) are uploaded to NetClient CS for remote payroll entry. (Payroll schedules for multiple clients can be uploaded at the same time.)
  • Payroll checks are printed
    for at least 1 client
    .
  • W-2 forms are printed
    for at least 1 client
    .
  • 1095-C forms are printed
    for at least 1 client
    .
  • An employee's W-4 information is changed and the employee record is saved.

Employee information that is downloaded from the employee portal

New or updated W-4 information entered by the employee in the employee portal is downloaded to
Accounting CS
when either of the following occur:
  • The
    Employees
    screen is opened.
  • The client's payroll schedule is selected in the
    Actions
    ,
    Enter Batch Payroll Checks
    screen and the
    Actions
    ,
    Enter Batch Handwritten Payroll Checks
    screen.
Employees can modify the following W-4 information:
  • Name (first, last, middle initial, suffix)
  • Email address
  • Federal W-4 information (filing status, amounts claimed for dependents, other income, and deductions, nonresident alien status, federal tax-exempt status, etc.)
  • State W-4 information for each applicable state (filing status, number of exemptions and allowances, additional or fixed amount or percentage, etc.)
If the client is using Employee Self-Service exclusively, the updated employee’s information appears as a data sharing window when you open the
Employees
screen in Accounting CS. You can cancel the employee updates by marking the
Reject
checkbox.
If the client is using Remote Payroll as well as Employee Self Service, you can go to
Setup
, then
Employees
to update the employee’s information in Accounting CS before timesheets are retrieved, or go to
Actions
, then
Enter Batch Payroll Checks
when the timesheets are imported.

Enable Employee Self-Service for a client

Take the following steps to set up the client.
  1. Select
    Setup
    , then
    Clients
    .
  2. Select the
    Payroll Information
    tab.
  3. Select the client then select
    Edit
    .
  4. In the Employee Data Integration section, mark the
    $ Employee Self-Service
    checkbox.
  5. Select
    Enter
    to save the updated client setting.
After you select
Enter
, an email is sent to all employees for the client asking them to register their Employee Self-Service portal. The email is sent from
no-reply@thomsonreuters.com
and may end up in the spam folder. If you haven't added any employees yet, the email won't be sent.
Add new Employee Self-Service employees
Do the following if you need to add employees:
  1. Select
    Setup
    , then
    Employees
    to add information for the client's employees.
  2. If this is the 1st time Employee Self-Service has been enabled for this client, a registration email will automatically be sent to all employees with a valid email address specified in the
    Main
    tab of the
    Employees
    screen.

Enable Employee Time Entry for a client

If your client's employees will enter their own time, you can enable Employee Time Entry for the client.
  1. In the
    Payroll Information
    tab of the client record, the
    Employee Self-Service
    checkbox should be marked.
  2. Select the ellipsis next to the field in the Payroll Schedules section.
  3. In the Payroll Schedules window, select the schedule that applies to the employees who will enter their time, and select
    Edit
    .
  4. In the Time Entry Method section, select the
    Import
    option and select
    Remote payroll entry
    in the Source field.
  5. Mark the
    Enable Employee Time Entry
    checkbox, and change any other payroll schedule settings, as needed.
  6. Select
    Enter
    to close the window, and then save the client record. The client's employee portals will now include a
    My Time
    application.

Send Form W-2 to the employee portal

To have the application send an electronic copy of the W-2 form to the Employee Self-Service portal when you print your payroll tax forms (to avoid processing the W-2 forms a 2nd time), mark the
Send to Employee Self-Service
checkbox in the
Print Options
window for Form W-2. The electronic copy of the W-2 form will be sent to the Employee Self-Service portal for all employees. This checkbox affects only the forms currently being printed.

Send Form 1099-MISC or 1099-NEC to the employee portal (for independent contractors)

You can have the application send an electronic copy of the 1099-MISC and/or 1099-NEC form to the Employee Self-Service portal of independent contractor employees when you print your payroll tax forms (to avoid processing the 1099 forms a 2nd time).
  1. Select
    Actions
    , then
    Edit Payroll Tax Forms
    .
  2. Select
    1099
    as the form type,
    1099-NEC
    or
    1099-MISC
    as the 1099 type, and the applicable year.
  3. Select
    Refresh
    .
  4. By default for the selected client: Mark the
    Send 1099-NEC to Employee Self-Service
    checkbox in the Independent Contractors section of the
    1099 Additional Information
    window. The application sends an electronic copy of the 1099-NEC form to the Employee Self-Service portal for all independent contractor employees every time you print 1099 forms, unless you have only Copy A selected during processing.
  5. At print time: Select
    File
    then
    Process Client Forms
    and then mark the
    Send to Employee Self-Service (Independent contractors only)
    checkbox in the
    Print Options
    window for Form 1099. The application sends an electronic copy of the 1099-NEC form to the Employee Self-Service portal for all independent contractor employees. This checkbox affects only the forms currently being printed, regardless of what is selected in the
    1099 Additional Information
    window of the
    Clients
    screen.

Send Form 1095-C to the employee portal

To have the application send an electronic copy of Form 1095-C to the Employee Self-Service portal when you print your payroll tax forms, select
Employee Self-Service
from the dropdown list in the
Employee copy
field in the
Print Options
window for Form 1095-C. The electronic copy of the Form 1095-C will be sent to the Employee Self-Service portal for all employees.
If you select
Paper
in the
Employee copy
field, you can mark the
Send to Employee Self-Service
checkbox to also send the employee copy of the form to the Employee Self-Service portal.

Activate employee portals

This procedure is to be performed by the client's employees.
After the employee receives the registration email, they can activate their Employee Self-Service account as follows.
  1. Open the registration email and then select the
    Register
    link in the message.
  2. In the NetClient CS page, enter a unique ID and password to use as your Employee Self-Service sign in. (The password must be between 7 and 50 characters, and at least 1 character must be a number.)
  3. Select
    OK
    . NetClient CS verifies the employee's credentials and completes the activation.
  4. The NetClient CS sign in page opens. The employee can access their Employee Self-Service portal by entering their sign in and password information and then selecting
    Login
    .

Viewing or editing an employee's W-4 information

This procedure will be performed by the client's employees.
Once the employee activates their Employee Self-Service account, they can sign in anytime to view or modify their W-4 information.
The employee can view the following information.
  • Type (Standard, Agricultural, Household, Independent Contractor)
  • Resident address (street address, city, ZIP Code, county, country, etc.)
  • EIN / SSN
The employee can modify the following information.
  • Name (first, last, middle initial, suffix)
  • Email address
  • Federal W-4 information (filing status, amounts claimed for dependents, other income, and deductions, nonresident alien status, federal tax-exempt status, etc.)
  • State W-4 information for each applicable state (filing status, number of allowances, additional or fixed amount or percentage, etc.)
The employee can follow these steps to edit their W-4 information.
  1. Sign in to the Employee Self-Service account through https://secure.netlinksolution.com/nextgen.
  2. Select the
    My W4 Information
    portlet to view and edit W-4 information.
  3. Make any necessary changes, and then select
    Enter
  4. When you open the
    Enter Batch Payroll Checks
    screen or the
    Enter Payroll Checks
    screen, you'll be prompted to accept or reject the changes the employee made in their portal.

View an employee's check stub information

This procedure will be performed by the client's employees.
The application automatically uploads a PDF of the check stub to the employee portal when the employee's paycheck is printed or when a handwritten paycheck is entered and saved. (The PDF image for uploaded checks won’t include the actual check region.)
If you void or delete an employee's paycheck that has already been uploaded to the employee's portal, the application automatically queues the check deletion to be uploaded to the employee's portal.
Once the employee activates their Employee Self-Service account, they can sign in anytime to view or print their paycheck stub information.
  1. Sign in to the Employee Self-Service account through https://secure.netlinksolution.com/nextgen.
  2. Select the
    My Check Stubs
    portlet to view a list of uploaded paychecks.
  3. Select the paycheck to view or print.

View an employee's W-2 form

This procedure will be performed by the client's employees.
To view an employee's W-2 form, see Viewing W-2s.

View an employee's (independent contractor's) 1099-NEC form

This procedure will be performed by the client's employees.
To view an independent contractor's 1099-NEC form, see Viewing Forms 1099-NEC.

View an employee's 1095-C form

This procedure will be performed by the client's employees.
To view an employee's 1095-C form, see Viewing 1095-C forms.

Change an employee's sign in information

This procedure will be performed by the client's employees.
You can change your sign in ID, email address, and password at any time.
  1. Sign in to your Employee Self-Service account through https://secure.netlinksolution.com/nextgen.
  2. Select your name in the upper-right corner of the screen, and then choose the appropriate command.
  3. To update your sign in ID, name, or email address, select
    Edit Account
    .
  4. To update your password, select
    Update Password
    .

Resend a registration email message to an employee

When Employee Self-Service is enabled for an employee, a registration email message is automatically sent to that employee. Do the following to resend a registration email message to a specific employee:
  1. Select
    Setup
    , then
    Employees
    .
  2. Select the employee you want to send the email message to, then select
    Edit
    .
  3. On the
    Main
    tab of the
    Employees
    screen, verify that a valid email address is specified in the
    Email
    field.
  4. Select the
    Personal
    tab.
  5. In the Web Access section, select
    Send Registration Email.
    The email will be sent when Employee Self-Service information is uploaded.

Disable Employee Self-Service for a client

If you disable Employee Self-Service for a client, that feature is automatically disabled for all of the client's employees.
  1. Select
    Setup
    , then
    Clients
    .
  2. Select the client, then
    Edit
    .
  3. In the Employee Data Integration section of the
    Payroll Information
    tab, clear the
    $ Employee Self-Service
    checkbox.
  4. Select
    Enter
    to save the change for the selected client.
  5. The application displays a message prompt warning you that all existing employee portals for the client will be disabled. To continue, select
    Yes
    .

Disabling the Employee Self-Service features for an individual employee

When you enable Employee Self-Service for a client, that feature is automatically enabled for all of the client's employees. Do the following to disable Employee Self-Service for a specific employee:
  1. Select
    Setup
    ,
    Employees
    , then the
    Personal
    tab.
  2. Select the employee for whom you want to disable Employee Self-Service, then select
    Edit
    .
  3. In the Web Access section, mark the
    Employee Self-Service disabled
    checkbox.
  4. Select
    Enter
    to save the change for that employee.
  5. The application displays a message prompt warning you that the employee portal will not be available. To continue, select
    Yes
    .

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