Installation requirements

There are a few things you or your Information Technology (IT) professional can do to help prevent issues during installation of the application. Share this with your IT professional or follow these steps.
Move to the database server:
  • Sit at the server where your Structured Query Language (SQL) database resides. Choose your server or check with your IT professional about the location of your SQL database.
Sign in as an administrator in Windows:
  • Make sure you sign in as a Windows administrator to prevent issues during installation. Check with your IT professional if you have questions or consult Windows' support site.
    note
    We provide this information as a courtesy. If you still have questions or need help, you'll need to contact a qualified IT professional. Support is available to help with Thomson Reuters products within our scope of service.
Create antivirus exceptions:
  • Don't turn off your antivirus, instead work with your IT professional to add the following exceptions:
    • [Name of the drive hosting WINCSI]:\WinCSI
    • C:\Program Files\Creative Solutions\Accounting CS
    • C:\Program Files (x86)\Creative Solutions\Accounting CS if on a 64-bit operating system
    • C:\ProgramData\Creative Solutions\Accounting CS
    • C:\Users\[username]\AppData\Local\Creative Solutions\Accounting CS
    • Add an exception for your SQL server.
Create firewall exceptions:
  • Add exceptions on TCP port 1433 for sqlservr.exe on the application server.
  • Add exceptions on UDP port 1434 for sqlbrowser.exe on the application server.
  • Add outbound exceptions for Accounting CS.
    • C:\Program Files\Creative Solutions\Accounting CS\AccountingCS.exe
    • On a 64-bit operating system: C:\Program Files (x86)\Creative Solutions\Accounting CS\AccountingCS.exe
tip
If you use Virtual Office or SaaS open these ports:
  • TCP 443 for https
  • TCP 80 for Citrix traffic if using default settings
  • TCP 1494 if you have selected the alternate port
Set up these permissions in Windows:
  • Each person should have a local administrator account.
  • Your people will need
    Full control
    over these directories and subdirectories:
    • C:\Users\<user>
    • C:\Windows\Temp
Set up these server permissions in Windows:
  • Everyone needs
    Read
    ,
    Write
    , and
    Modify
    access to the network location where you installed the application.
  • Everyone needs the same permissions for the application and data folders located in [drive name]:\WinCSI.
note
If you use Virtual Office or SaaS, also grant full control for these folders:
  • C:\Program Files (x86)\Citrix\ICA Client
  • C:\Program Files (x86)\Citrix\Receiver
  • C:\Program Files (x86)\VO Citrix
  • C:\Users\[username]\AppData\Roaming\ICA Client
  • C:\Users\[username]\AppData\Local\Citrix

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