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Scan
Scanners scan in duplex mode
Most production level scanners are equipped with current technology to scan in duplex mode. Refer to your scanner's user manual for duplex mode scanning capabilities. If you have questions regarding your scanner please contact our Support Team.
Remove black borders from my scanned images
Scanned images should not contain black borders. Black borders are generated by some scanner drivers. VRS image enhancement software called Virtual Rescan Software will remove these black borders from scanned images. Contact our Support team to verify that your scanner supports VRS technology.
Ensure that all documents are scanned
Following proper scanning procedures will ensure that all documents have been successfully scanned. It is recommended that you count pages prior to scanning so that you will have an accurate count of the physical pages of a document. Comparing the number of physical pages to the page count displayed in the scanning software (for example, ScanFlow) will ensure that all pages have been scanned. Note: It is also recommended that you maintain a count of the documents scanned.
Recommended workspace configuration for scan stations
Scanner workspace should have desk space available on either side of the scanner. One side should be used for prepping of documents prior to scanning. The other side should be used for post-scanning grouping of documents. Place a scanning inbox (and outbox) near the scan station to drop off documents to be scanned.
Scan using multi-functional devices such as the Canon Image Runner
Multi-purpose scanner devices are good for backup scanning capacity or 'one-off' scanning; however, a dedicated high-speed scanner will achieve optimal results for batch scanning. You can use our CopyFlow, which allows you to use a multi-purpose scanner to scan an organized bar-coded document one at a time. The software will automatically upload the document to GoFileRoom.
note
Quality control is performed post-upload to GoFileRoom.
Barcode all documents for scanning
Barcodes are only required for capturing paper documents in a centralized batch scanning process. Knowledge workers should index documents and create Barcode Cover pages for scanning. ScanFlow, the scanning software (operated by a Scan Operator), reads the barcode and files the documents correctly in GoFileRoom. It is most efficient to use Barcode Cover pages with centralized scanning procedures.
Recommended scanner settings
GoFileRoom recommends:
- Without VRS: 240 - 300 dpi
- With VRS: 240 dpi
- Portrait
- Set paper size for the largest size your scanner is capable of handling (for example, legal) —ensure auto page orientation is selected.
- Black and white
Scan legal and landscape pages separately
Most production level scanners are equipped with current technology to auto-detect and capture multiple page lengths. Please refer to your scanner's user manual for auto page length detection capabilities. If you have questions regarding your scanner please contact our Support Team.