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GoFileRoom implementation FAQs

System administration

System force new passwords

Your GoFileRoom systems administrators can set policies to enforce system password changes. When the security policy is configured in GoFileRoom, the system will automatically prompt users to change their password. We recommend resetting passwords every 30 days.

Restore a disabled user account

To restore a disabled account in GoFileRoom you must be a member of the Administrator group or have Manage Users/Group permission given to you.
  1. From the main FileRoom page, select
    Administration
    , then
    Manage Users & Groups
    , and select
    Users
    .
  2. Clear the
    Active
     checkbox to get the list of inactive users.
  3. Select the
    User
     from the dropdown list.
  4. Clear the
    Disable User/Comments
     checkbox of the user you want to restore from the list.
  5. Enter a new 'temporary' Password for the user, then re-enter in the
    Verify Password
     field.
  6. Select the
    User Must Change Password at Next Logon
     checkbox.
  7. Select the
    Save
     button.

Security rule level

Determining your security level in GoFileRoom depends on whether you want to give security to a user or to a group. It is recommended to use group-level security to minimize the number of security profiles to manage.

Make certain documents read-only

You can configure group/user security rules for 'read-only' access to documents based on specific index values or Archive the document.

Rights the system groups have in GoFileRoom

  • Scan Operator:
     Users belonging to this group will have access to the Document Tracking report. They will be able to print out barcodes generated by every user in the firm.
  • Administrator:
     Users belonging to this group will have access to the Administration module in GoFileRoom.
  • Records Manager:
     Users belonging to this group will have access to the
    Manage RecordsFlow
     tab within the Administration module. This permits the user to manage the Recycle Bin and the firm's Purge and Archive Policies.

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