Maintain your scanner's performance

To maintain your scanner's performance, follow the manufacturer's cleaning instructions. The following are general guidelines.

Parts of your scanner to clean

Separation pad: If it's worn or dirty, the pad pulls mutiple sheets of paper from the stack, instead of 1 at a time.
Pick roller: If it's worn or dirty, the roller won't pull paper from the stack and feed it across the separation pad.
Feed rollers: These can cause crooked scans and marks on documents.
Glass plates: If it's worn or dity, marks appear on scanned images.

Don't spray cleaning products directly onto the scanner.
Don't use paper towels because they can leave dust on the glass.
Don't use pre-moistened wipes on feed rollers.
Don't use general glass cleaning products.
Don't use clothes dryer anti-static sheets as they could scratch the glass.
Don't use compressed air because it can force dust under the glass, which will need removal by a professional cleaner.

Unplug the scanner.

Spray a specialist glass cleaner onto a soft, lint-free cloth.

Raise or remove the lid of the scanner.

Wipe the upper and lower glass plates until visible dust specks and grease are removed.

Immediately wipe the screen dry with a dry cloth.

Clean the chassis with any product suitable for cleaning plastic.

If the underside of the glass is dirty, have it professionally cleaned.