IND-515 e-file error

Error

Duplicate Condition: /Return/ReturnHeader/Filer/PrimarySSN: The Primary SSN in the Return Header must not be equal to the Primary SSN in another return filed for the same tax year. (value #########, rule IND-515)

Cause

The SSN used for the taxpayer has already been used for a taxpayer on another return.

Solution

  1. In the
    Organizer
    , select
    General Information
    .
  2. Select
    Basic Return Information
    , then
    Taxpayer Information
    .
  3. Check the SSN entered.
    • If it's incorrect, correct it. Then do a full recompute and e-file the return.
    • If it's correct, you'll need to file the paper with Form 8948. You can contact the IRS at 866.255.0654 to inquire about the SSN in question.
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