R0000-507-01 e-file error

Error

'DependentSSN' in 'DependentDetail' on the return was used as a Dependent SSN on a previously filed tax return for the same tax period. (value #########, rule R0000-507-01)

Cause

The dependent SSN entered in the return was used on another return this year. This can happen because of incorrect data entry or because the dependent filed their own tax return.

Solution

  1. Go to the
    Organizer
    , then
    General Information
    .
  2. Select
    Dependents
    , then
    Dependent Input
    .
  3. Verify that the dependent SSN information is correct. If it's correct and the dependent didn't file their own return claiming their exemption, contact the IRS e-Help Desk at 866.255.0654.
  4. Correct any wrong information. Then do a full recompute, re-create the e-file, and retransmit the return.
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